{"id":1085,"date":"2025-03-21T18:08:52","date_gmt":"2025-03-21T18:08:52","guid":{"rendered":"https:\/\/fhvirtualclinic.com\/scheduled-video-consultation-service\/"},"modified":"2026-03-16T11:49:53","modified_gmt":"2026-03-16T11:49:53","slug":"scheduled-video-consultation-service","status":"publish","type":"page","link":"https:\/\/fhvirtualclinic.com\/en\/scheduled-video-consultation-service\/","title":{"rendered":"Scheduled Video Consultation Service"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Header&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;69442e87-93d2-45ec-8294-7fdd06998242&#8243; background_color=&#8221;RGBA(255,255,255,0)&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;gcid-d119accd-44d7-4f2f-b9d7-599c8463324b 0%|rgba(255,255,255,0) 25%|rgba(7,33,48,0.6) 76%|#072130 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;http:\/\/fhvcteste.local\/wp-content\/uploads\/2024\/11\/non-profit-08.jpg&#8221; custom_margin=&#8221;||-1px||false|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{%22gcid-1f1bf5fb-a99d-4acc-8d9e-ddac074c158c%22:%91%22background_color_gradient_stops%22,%22background_color_gradient_stops%22%93,%22gcid-4c79ba3d-a281-4fb6-9b14-02f9a4c793f2%22:%91%22background_color_gradient_stops%22,%22background_color_gradient_stops%22%93,%22gcid-688c464a-d6f2-4296-b592-395352c71c79%22:%91%22background_color_gradient_stops%22,%22background_color_gradient_stops%22%93,%22gcid-d119accd-44d7-4f2f-b9d7-599c8463324b%22:%91%22background_color_gradient_stops%22,%22background_color_gradient_stops%22%93,%22gcid-2352d280-fe84-43b1-a71e-f400c35a526a%22:%91%22background_color%22%93}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;040f0930-3140-40b5-b4a1-478a5101e290&#8243; custom_margin=&#8221;|auto|||false|false&#8221; custom_padding=&#8221;6px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Montserrat|600|||||||&#8221; header_text_color=&#8221;#ce212f&#8221; header_font_size=&#8221;50px&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;-76px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;60px|||||&#8221; animation_direction=&#8221;left&#8221; header_font_size_tablet=&#8221;50px&#8221; header_font_size_phone=&#8221;38px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Video Consultation Service<\/h1>\n<p><\/p>\n<h1>Scheduled<\/h1>\n<p>[\/et_pb_text][et_pb_text quote_border_color=&#8221;#0047ff&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;7592fcde-80a2-41b7-9170-04f76f9803f2&#8243; text_font=&#8221;Montserrat||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;#0047ff&#8221; ul_line_height=&#8221;1.8em&#8221; ol_line_height=&#8221;1.8em&#8221; quote_font=&#8221;Urbanist||||||||&#8221; quote_text_color=&#8221;#0047ff&#8221; quote_font_size=&#8221;24px&#8221; quote_line_height=&#8221;1.3em&#8221; header_font=&#8221;Urbanist||||||||&#8221; header_font_size=&#8221;72px&#8221; header_line_height=&#8221;1.1em&#8221; header_2_font=&#8221;Urbanist||||||||&#8221; header_2_font_size=&#8221;52px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;Urbanist||||||||&#8221; header_3_font_size=&#8221;36px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font=&#8221;Urbanist||||||||&#8221; header_4_font_size=&#8221;24px&#8221; header_4_line_height=&#8221;1.3em&#8221; header_5_font=&#8221;Urbanist||||||||&#8221; header_5_font_size=&#8221;20px&#8221; header_5_line_height=&#8221;1.4em&#8221; header_6_font=&#8221;Urbanist||||||||&#8221; header_6_font_size=&#8221;16px&#8221; header_6_line_height=&#8221;1.4em&#8221; animation_direction=&#8221;left&#8221; text_font_size_tablet=&#8221;15px&#8221; text_font_size_phone=&#8221;14px&#8221; text_font_size_last_edited=&#8221;on|desktop&#8221; quote_font_size_tablet=&#8221;20px&#8221; quote_font_size_phone=&#8221;16px&#8221; quote_font_size_last_edited=&#8221;on|desktop&#8221; header_font_size_tablet=&#8221;40px&#8221; header_font_size_phone=&#8221;24px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; header_2_font_size_tablet=&#8221;32px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|desktop&#8221; header_3_font_size_tablet=&#8221;24px&#8221; header_3_font_size_phone=&#8221;18px&#8221; header_3_font_size_last_edited=&#8221;on|desktop&#8221; header_4_font_size_tablet=&#8221;20px&#8221; header_4_font_size_phone=&#8221;16px&#8221; header_4_font_size_last_edited=&#8221;on|desktop&#8221; header_5_font_size_tablet=&#8221;18px&#8221; header_5_font_size_phone=&#8221;15px&#8221; header_5_font_size_last_edited=&#8221;on|desktop&#8221; header_6_font_size_tablet=&#8221;15px&#8221; header_6_font_size_phone=&#8221;14px&#8221; header_6_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li style=\"text-align: left;\">Available on <strong>weekdays from 8 a.m. to 10 p.m.<\/strong>;<\/li>\n<li style=\"text-align: left;\">Recommended for non-acute health conditions, follow-up situations related to health promotion, disease prevention, chronic disease management and respective medication, evaluation of complementary diagnostic exams, and clarification of doubts.<\/li>\n<li style=\"text-align: left;\">Price list <span style=\"text-decoration: underline;\"><a href=\"https:\/\/fhvirtualclinic.com\/en\/price-list\/\">here<\/a><\/span>.<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/clientes.fh-vc.pt\/login&#8221; button_text=&#8221;Schedule an appointment&#8221; button_alignment=&#8221;left&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;9550ca44-a387-425d-9268-3f3073b9299d&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#ce212f&#8221; button_border_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_radius=&#8221;41px&#8221; button_letter_spacing=&#8221;0em&#8221; button_font=&#8221;Inter|700|||||||&#8221; button_icon=&#8221;&#x49;||divi||400&#8243; button_on_hover=&#8221;off&#8221; custom_padding=&#8221;16px|50px|16px|40px|true|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/fhvirtualclinic.com\/wp-content\/uploads\/website-FHVC-2.png&#8221; alt=&#8221;Scheduled video consultation&#8221; title_text=&#8221;Scheduled video consultation&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;86%&#8221; custom_margin=&#8221;||13px||false|false&#8221; custom_padding=&#8221;||0px|5px||&#8221; animation_direction=&#8221;right&#8221; border_radii=&#8221;on|30px|30px|30px|30px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Features &#038; Video&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;69442e87-93d2-45ec-8294-7fdd06998242&#8243; background_color=&#8221;gcid-abcabcad-d700-448a-a913-13e08d8ba5a5&#8243; custom_margin=&#8221;||||false&#8221; custom_padding=&#8221;10px||10px||true|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{%22gcid-abcabcad-d700-448a-a913-13e08d8ba5a5%22:%91%22background_color%22%93}&#8221;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;040f0930-3140-40b5-b4a1-478a5101e290&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Terms of access&#8221; image_icon_width=&#8221;50px&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Montserrat|600|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#ce212f&#8221; header_font_size=&#8221;24px&#8221; header_line_height=&#8221;1.3em&#8221; body_font=&#8221;Montserrat||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.8em&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||30px||false|false&#8221; custom_padding=&#8221;40px|40px|40px|40px|true|true&#8221; custom_padding_tablet=&#8221;30px|30px|30px|30px|true|true&#8221; custom_padding_phone=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; animation=&#8221;off&#8221; header_font_size_tablet=&#8221;20px&#8221; header_font_size_phone=&#8221;16px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; body_font_size_tablet=&#8221;15px&#8221; body_font_size_phone=&#8221;14px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|30px|30px|30px|30px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-d7cd5a78-aaef-4f36-82a3-4d3706015cba%22:%91%22link_text_color%22,%22link_text_color%22,%22link_text_color%22,%22link_text_color%22%93,%22gcid-1f1b4e15-7cc6-4e13-8154-74d77a956460%22:%91%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22icon_color%22,%22header_text_color%22%93}&#8221; quote_font_size_tablet=&#8221;20px&#8221; quote_font_size_phone=&#8221;16px&#8221; quote_font_size_last_edited=&#8221;on|desktop&#8221;]<\/p>\n<p><strong>Through your <a href=\"https:\/\/clientes.fh-vc.pt\/\" target=\"_blank\" rel=\"noopener\">Client Area<\/a><\/strong><\/p>\n<p><\/p>\n<p><strong>Through Customer Support:<\/strong><\/p>\n<p><\/p>\n<p><span>+351 210 495 836 or <\/span><span><a href=\"mailto:apoio.cliente@fh-vc.pt\">apoio.cliente@fh-vc.pt<\/a><\/span><\/p>\n<p><\/p>\n<p><strong> <\/strong><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;gcid-4c79ba3d-a281-4fb6-9b14-02f9a4c793f2&#8243; custom_padding=&#8221;40px|40px|40px|40px|true|true&#8221; custom_padding_tablet=&#8221;30px|30px|30px|30px|true|true&#8221; custom_padding_phone=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; border_radii=&#8221;on|30px|30px|30px|30px&#8221; global_colors_info=&#8221;{%22gcid-4c79ba3d-a281-4fb6-9b14-02f9a4c793f2%22:%91%22background_color%22%93}&#8221;][et_pb_icon font_icon=&#8221;&#xf812;||fa||900&#8243; icon_color=&#8221;#FFFFFF&#8221; icon_width=&#8221;50px&#8221; align=&#8221;left&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||30px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_icon][et_pb_heading title=&#8221;Discover our clinical specialties&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h4&#8243; title_font=&#8221;&#8211;et_global_heading_font|700|||||||&#8221; title_text_color=&#8221;#FFFFFF&#8221; title_font_size=&#8221;22px&#8221; title_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||10px||false|false&#8221; title_font_size_tablet=&#8221;20px&#8221; title_font_size_phone=&#8221;16px&#8221; title_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMxIn19@&#8221; button_text=&#8221;Discover more&#8221; button_alignment=&#8221;left&#8221; _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;5b6e50b1-b8ea-4686-bea0-a2be845c1966&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#ce212f&#8221; button_border_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_radius=&#8221;41px&#8221; button_letter_spacing=&#8221;0em&#8221; button_font=&#8221;Inter|700|||||||&#8221; button_icon=&#8221;&#x49;||divi||400&#8243; button_on_hover=&#8221;off&#8221; custom_padding=&#8221;16px|50px|16px|40px|true|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Features &#038; Video&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;69442e87-93d2-45ec-8294-7fdd06998242&#8243; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;-6px||||false|&#8221; custom_padding=&#8221;35px||35px||true|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;3px|auto||auto|false|false&#8221; custom_padding=&#8221;14px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/fhvirtualclinic.com\/wp-content\/uploads\/website-FHVC-7.png&#8221; alt=&#8221;OMR from TytoCare&#8221; title_text=&#8221;OMR from TytoCare&#8221; align_tablet=&#8221;&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;81%&#8221; module_alignment=&#8221;right&#8221; custom_margin=&#8221;||13px|||&#8221; custom_padding=&#8221;30px||34px|||&#8221; border_radii=&#8221;on|30px|30px|30px|30px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;341b626c-7c04-4ccd-95ae-30f86995b462&#8243; text_font=&#8221;Montserrat|700|||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;22px&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;||10px||false|false&#8221; custom_margin_tablet=&#8221;||10px||false|false&#8221; custom_margin_phone=&#8221;-36px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;0px||||false|false&#8221; text_font_size_tablet=&#8221;22px&#8221; text_font_size_phone=&#8221;18px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span><strong>Scheduled Video Consultation with the option to use the Remote Observation Solution (OMR), with the TytoCare device<\/strong><\/span><\/p>\n<p>[\/et_pb_text][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; icon_color=&#8221;#cf2533&#8243; image_icon_background_color=&#8221;#FFFFFF&#8221; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;40px&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Montserrat|600|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#ce212f&#8221; header_font_size=&#8221;24px&#8221; header_line_height=&#8221;1.3em&#8221; body_font=&#8221;Montserrat||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.4em&#8221; background_color=&#8221;#FFFFFF&#8221; text_orientation=&#8221;center&#8221; min_height=&#8221;79.2px&#8221; custom_margin=&#8221;2px||2px||true|false&#8221; custom_padding=&#8221;20px|40px|10px|40px|false|false&#8221; custom_padding_tablet=&#8221;30px|30px|30px|30px|true|true&#8221; custom_padding_phone=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; animation=&#8221;off&#8221; header_font_size_tablet=&#8221;20px&#8221; header_font_size_phone=&#8221;16px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; body_font_size_tablet=&#8221;15px&#8221; body_font_size_phone=&#8221;14px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|30px|30px|30px|30px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-d7cd5a78-aaef-4f36-82a3-4d3706015cba%22:%91%22link_text_color%22,%22link_text_color%22,%22link_text_color%22,%22link_text_color%22%93,%22gcid-1f1b4e15-7cc6-4e13-8154-74d77a956460%22:%91%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22icon_color%22,%22header_text_color%22%93}&#8221; quote_font_size_tablet=&#8221;20px&#8221; quote_font_size_phone=&#8221;16px&#8221; quote_font_size_last_edited=&#8221;on|desktop&#8221;]<\/p>\n<p style=\"text-align: left;\"><span>The TytoCare device is a medical device that enables a video consultation through real-time medical observation by FHVC\u2019s multidisciplinary medical team (General and Family Medicine, Internal Medicine, Otorhinolaryngology, among others).<\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; icon_color=&#8221;#cf2533&#8243; image_icon_background_color=&#8221;#FFFFFF&#8221; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;40px&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Montserrat|600|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#ce212f&#8221; header_font_size=&#8221;24px&#8221; header_line_height=&#8221;1.3em&#8221; body_font=&#8221;Montserrat||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.4em&#8221; background_color=&#8221;#FFFFFF&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;15px||0px||false|false&#8221; custom_padding=&#8221;10px|40px|10px|40px|false|false&#8221; custom_padding_tablet=&#8221;30px|30px|30px|30px|true|true&#8221; custom_padding_phone=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; animation=&#8221;off&#8221; header_font_size_tablet=&#8221;20px&#8221; header_font_size_phone=&#8221;16px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; body_font_size_tablet=&#8221;15px&#8221; body_font_size_phone=&#8221;14px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|30px|30px|30px|30px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-d7cd5a78-aaef-4f36-82a3-4d3706015cba%22:%91%22link_text_color%22,%22link_text_color%22,%22link_text_color%22,%22link_text_color%22%93,%22gcid-1f1b4e15-7cc6-4e13-8154-74d77a956460%22:%91%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22icon_color%22,%22header_text_color%22%93}&#8221; quote_font_size_tablet=&#8221;20px&#8221; quote_font_size_phone=&#8221;16px&#8221; quote_font_size_last_edited=&#8221;on|desktop&#8221;]<\/p>\n<p style=\"text-align: left;\"><span>Through the TytoCare device, the doctor can examine, in real time, the heart, lungs, throat, ears, skin, abdomen, heart rate, and body temperature.<\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; icon_color=&#8221;#cf2533&#8243; image_icon_background_color=&#8221;#FFFFFF&#8221; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;40px&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Montserrat|600|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#ce212f&#8221; header_font_size=&#8221;24px&#8221; header_line_height=&#8221;1.3em&#8221; body_font=&#8221;Montserrat||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.4em&#8221; background_color=&#8221;#FFFFFF&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||30px||false|false&#8221; custom_padding=&#8221;30px|40px|10px|40px|false|false&#8221; custom_padding_tablet=&#8221;30px|30px|30px|30px|true|true&#8221; custom_padding_phone=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; animation=&#8221;off&#8221; header_font_size_tablet=&#8221;20px&#8221; header_font_size_phone=&#8221;16px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; body_font_size_tablet=&#8221;15px&#8221; body_font_size_phone=&#8221;14px&#8221; body_font_size_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|30px|30px|30px|30px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-d7cd5a78-aaef-4f36-82a3-4d3706015cba%22:%91%22link_text_color%22,%22link_text_color%22,%22link_text_color%22,%22link_text_color%22%93,%22gcid-1f1b4e15-7cc6-4e13-8154-74d77a956460%22:%91%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22icon_color%22,%22header_text_color%22%93}&#8221; quote_font_size_tablet=&#8221;20px&#8221; quote_font_size_phone=&#8221;16px&#8221; quote_font_size_last_edited=&#8221;on|desktop&#8221;]<\/p>\n<p style=\"text-align: left;\">Using advanced technology, carry out the examination recommended by the doctor in real time. At the end, receive a medical report and, if applicable, exam requests and medical prescriptions\u2014all from the comfort of your home.*<\/p>\n<p><\/p>\n<p style=\"text-align: left;\"><span style=\"font-size: small;\">*This service does not exclude, in certain cases, the need for a subsequent in-person consultation.<\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjU3In19@&#8221; button_text=&#8221;Learn more about the OMR solution&#8221; _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;7dcef3ad-80b0-4b5b-9049-d515003390ca&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#ce212f&#8221; button_border_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_radius=&#8221;41px&#8221; button_letter_spacing=&#8221;0em&#8221; button_font=&#8221;Inter|700|||||||&#8221; button_icon=&#8221;&#x49;||divi||400&#8243; button_on_hover=&#8221;off&#8221; custom_margin=&#8221;10px|||||&#8221; custom_padding=&#8221;6px|50px|6px|40px|true|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f5f5f5&#8243; global_colors_info=&#8221;{}&#8221; custom_padding=&#8221;18px|||||&#8221;][et_pb_row _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Montserrat|600|||||||&#8221; header_text_color=&#8221;#ce212f&#8221; header_font_size=&#8221;66px&#8221; header_2_font=&#8221;&#8211;et_global_heading_font|700|||||||&#8221; header_2_text_color=&#8221;#cf2533&#8243; header_2_font_size=&#8221;44px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h2>FAQs<\/h2>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=&#8221;#000000&#8243; closed_toggle_background_color=&#8221;#FFFFFF&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;#ce212f&#8221; toggle_font=&#8221;Montserrat|700|||||||&#8221; text_orientation=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;What is a Video Consultation?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>The clinical video consultation is a consultation service provided by video, carried out by general and family medicine physicians, as well as doctors from other specialties and other health professionals, in situations that do not require an in-person examination. During the video consultation, the client can share complementary diagnostic tests and receive prescriptions from their doctor.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How to schedule your video consultation?&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<ul>\n<ul>You can schedule a video consultation in the following ways:<\/ul>\n<p><\/ul>\n<p><\/ul>\n<p><\/p>\n<p>&nbsp;<\/p>\n<p><\/p>\n<ul>\n<ul>\n<li>In your <a href=\"https:\/\/clientes.fh-vc.pt\/login\" target=\"_blank\" rel=\"noopener\">FHVC Client Area<\/a>, you can choose the \u201cAtendimento Permanente 24h\u201d option for the Permanent Video Consultation Service or \u201cAgendar Consulta\u201d for the Scheduled Consultation Service;<\/li>\n<\/ul>\n<p><\/ul>\n<p><\/p>\n<p>or<\/p>\n<p><\/p>\n<ul>\n<li>Through the Customer Support Service, simply provide our assistants with the necessary information to schedule your consultation, via the numbers 210 495 836 \/ 965 928 746 (call to national landline \/ call to national mobile network) or by email at: apoio.cliente@fh-vc.pt, 24h\/7 days a week.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How to conduct your video consultation?&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>After completing the payment for your video consultation, you will receive a confirmation email with some information on how to prepare.<\/span><\/p>\n<p><\/p>\n<p><a href=\"https:\/\/youtu.be\/gqpgLQlwEek\" target=\"_blank\" rel=\"noopener\"><span> &gt; See how to access the video consultation without OMR ;<\/span><\/a><\/p>\n<p><\/p>\n<p><a href=\"https:\/\/youtu.be\/vKvPfsHFrfg\" target=\"_blank\" rel=\"noopener\"><span> &gt; See how to access the video consultation with OMR ;<\/span><\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is a video consultation right for me?&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>If you need any additional clarification, contact the Customer Support Service through the numbers 210 495 836 \/ 965 928 746 (call to the national landline \/ call to the national mobile network).<\/span><br \/><span>The Permanent Video Consultation Service is recommended for addressing non-urgent acute situations that do not require an in-person examination and\/or procedure. The Scheduled Consultation Video Service, on the other hand, is indicated for non-acute medical conditions, follow-up situations for health promotion, disease prevention, management of chronic diseases and respective medication, evaluation of complementary diagnostic tests, and clarification of doubts.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is it possible to treat an emergency situation through a video consultation?&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>An urgent situation that requires an in-person examination or procedure is not handled through video consultation. Video consultation is suitable for assessing non-urgent acute situations, such as flu-like syndrome or mild infections.<\/span><br \/><span>In case of emergency, you should always contact 112.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is video consultation secure?&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>Yes, the FHVC video consultation is secure. It is provided through a digital platform that ensures the privacy of shared information and the security of user data, using security tools and protocols.<\/span><br \/><span>It is very important that the client ensures the security of their equipment and the Internet network they use.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is the video consultation private?&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>At FHVC, the video consultation is private and provided through a platform that follows standardized rules and security protocols to ensure the client&#8217;s privacy.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What are the advantages of video consultations supported by the Remote Medical Observation (RMO) solution?&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li>Most comprehensive remote medical examination using the modular, portable, and easy-to-use TytoCare\u2122 medical device;<\/li>\n<li>The OMR solution allows: auscultation of heart, lung, and abdominal sounds, measurement of heart rate, measurement of body temperature, ear observation, throat observation, and high-quality image evaluation (including skin);<\/li>\n<li>During the video consultation, the use of the device is guided by a healthcare professional;<\/li>\n<li>The OMR solution supports all FHVC services;<\/li>\n<li>Convenience in accessing healthcare and prevention;<\/li>\n<li>By acquiring the solution with TytoCare Home\u2122, you ensure usage for the whole family (up to 10 users).<\/li>\n<\/ul>\n<p><\/p>\n<p><a href=\"https:\/\/clientes.fh-vc.pt\/login\" target=\"_blank\" rel=\"noopener\"><span> &gt; Acquire TytoCare Home\u2122 <\/span><\/a><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_button button_url=&#8221;https:\/\/clientes.fh-vc.pt\/login&#8221; button_text=&#8221;Schedule an appointment&#8221; button_alignment=&#8221;left&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;9550ca44-a387-425d-9268-3f3073b9299d&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#ce212f&#8221; button_border_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_radius=&#8221;41px&#8221; button_letter_spacing=&#8221;0em&#8221; button_font=&#8221;Inter|700|||||||&#8221; button_icon=&#8221;&#x49;||divi||400&#8243; button_on_hover=&#8221;off&#8221; custom_padding=&#8221;16px|50px|16px|40px|true|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Video Consultation ServiceScheduled Available on weekdays from 8 a.m. to 10 p.m.; Recommended for non-acute health conditions, follow-up situations related to health promotion, disease prevention, chronic disease management and respective medication, evaluation of complementary diagnostic exams, and clarification of doubts. Price list here. Through your Client AreaThrough Customer Support:+351 210 495 836 or apoio.cliente@fh-vc.pt Scheduled [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1085","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fhvirtualclinic.com\/en\/wp-json\/wp\/v2\/pages\/1085","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fhvirtualclinic.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fhvirtualclinic.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fhvirtualclinic.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/fhvirtualclinic.com\/en\/wp-json\/wp\/v2\/comments?post=1085"}],"version-history":[{"count":5,"href":"https:\/\/fhvirtualclinic.com\/en\/wp-json\/wp\/v2\/pages\/1085\/revisions"}],"predecessor-version":[{"id":1425,"href":"https:\/\/fhvirtualclinic.com\/en\/wp-json\/wp\/v2\/pages\/1085\/revisions\/1425"}],"wp:attachment":[{"href":"https:\/\/fhvirtualclinic.com\/en\/wp-json\/wp\/v2\/media?parent=1085"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}