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[\/et_pb_text][et_pb_text quote_border_color=”#0047ff” _builder_version=”4.27.4″ _module_preset=”30175999-efb2-4967-96f1-fecc34fa28c9″ text_font=”Montserrat||||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”1.8em” link_text_color=”#0047ff” ul_line_height=”1.8em” ol_line_height=”1.8em” quote_font=”Urbanist||||||||” quote_text_color=”#0047ff” quote_font_size=”24px” quote_line_height=”1.3em” header_font=”Urbanist||||||||” header_font_size=”72px” header_line_height=”1.1em” header_2_font=”Urbanist||||||||” header_2_font_size=”52px” header_2_line_height=”1.2em” header_3_font=”Urbanist||||||||” header_3_font_size=”36px” header_3_line_height=”1.2em” header_4_font=”Urbanist||||||||” header_4_font_size=”24px” header_4_line_height=”1.3em” header_5_font=”Urbanist||||||||” header_5_font_size=”20px” header_5_line_height=”1.4em” header_6_font=”Urbanist||||||||” header_6_font_size=”16px” header_6_line_height=”1.4em” custom_padding=”|79px||||” custom_padding_tablet=”|79px||||” custom_padding_phone=”|0px|||false|false” custom_padding_last_edited=”on|desktop” animation_direction=”left” text_font_size_tablet=”15px” text_font_size_phone=”14px” text_font_size_last_edited=”on|desktop” quote_font_size_tablet=”20px” quote_font_size_phone=”16px” quote_font_size_last_edited=”on|desktop” header_font_size_tablet=”40px” header_font_size_phone=”24px” header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”32px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|desktop” header_3_font_size_tablet=”24px” header_3_font_size_phone=”18px” header_3_font_size_last_edited=”on|desktop” header_4_font_size_tablet=”20px” header_4_font_size_phone=”16px” header_4_font_size_last_edited=”on|desktop” header_5_font_size_tablet=”18px” header_5_font_size_phone=”15px” header_5_font_size_last_edited=”on|desktop” header_6_font_size_tablet=”15px” header_6_font_size_phone=”14px” header_6_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_button button_url=”https:\/\/clientes.fh-vc.pt\/login” button_text=”Schedule an appointment” button_alignment=”left” _builder_version=”4.27.4″ _module_preset=”d4dc799f-cbaa-4cf9-aacf-86e068539b50″ custom_button=”on” button_text_size=”16px” button_text_color=”#FFFFFF” button_bg_color=”#ce212f” button_border_color=”RGBA(255,255,255,0)” button_border_radius=”41px” button_letter_spacing=”0em” button_font=”Inter|700|||||||” button_icon=”I||divi||400″ button_on_hover=”off” custom_padding=”16px|50px|16px|40px|true|false” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/fhvirtualclinic.com\/wp-content\/uploads\/OMR-Tytocare.png” alt=”OMR Tytocare” title_text=”Priority video consultation service” _builder_version=”4.27.4″ _module_preset=”default” width=”86%” min_height=”100px” custom_margin=”||13px||false|false” custom_padding=”0px||0px|5px||” animation_direction=”right” hover_enabled=”0″ border_radii=”on|30px|30px|30px|30px” locked=”off” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Features & Video” _builder_version=”4.27.3″ _module_preset=”01267fc3-de41-405f-bb49-b6592e6baaa0″ background_color=”#999999″ custom_margin=”||||false” custom_padding=”57px||57px||true|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”4.27.3″ _module_preset=”301d438d-a503-4ac5-911d-5f76412559be” custom_padding=”21px|||||” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Terms of access” image_icon_width=”50px” content_max_width=”100%” _builder_version=”4.27.3″ _module_preset=”default” header_font=”Montserrat|600|||||||” header_text_align=”center” header_text_color=”#ce212f” header_font_size=”24px” header_line_height=”1.3em” body_font=”Montserrat||||||||” body_text_color=”#000000″ body_font_size=”16px” body_line_height=”1.8em” background_color=”#FFFFFF” custom_margin=”||30px||false|false” custom_padding=”56px|40px|56px|40px|true|true” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|desktop” animation=”off” header_font_size_tablet=”20px” header_font_size_phone=”16px” header_font_size_last_edited=”on|desktop” body_font_size_tablet=”15px” body_font_size_phone=”14px” body_font_size_last_edited=”on|desktop” border_radii=”on|30px|30px|30px|30px” box_shadow_style=”preset1″ locked=”off” global_colors_info=”{%22gcid-d7cd5a78-aaef-4f36-82a3-4d3706015cba%22:%91%22link_text_color%22,%22link_text_color%22,%22link_text_color%22,%22link_text_color%22%93,%22gcid-1f1b4e15-7cc6-4e13-8154-74d77a956460%22:%91%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22icon_color%22,%22header_text_color%22%93}” quote_font_size_tablet=”20px” quote_font_size_phone=”16px” quote_font_size_last_edited=”on|desktop”]<\/p>\n
Through your Customer Area<\/p>\n
<\/p>\n
Through Customer Support:<\/p>\n
<\/p>\n
+351 210 495 836 or apoio.cliente@fh-vc.pt<\/a><\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Features & Video” _builder_version=”4.27.3″ _module_preset=”01267fc3-de41-405f-bb49-b6592e6baaa0″ background_color=”#FFFFFF” custom_margin=”-6px||||false|” custom_padding=”35px||35px||true|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.24.2″ _module_preset=”default” custom_margin=”3px|auto||auto|false|false” custom_padding=”14px|||||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/fhvirtualclinic.com\/wp-content\/uploads\/website-FHVC-8.png” alt=”OMR from TytoCare” title_text=”OMR from TytoCare” _builder_version=”4.27.4″ _module_preset=”default” width=”91%” width_tablet=”91%” width_phone=”80%” width_last_edited=”on|phone” module_alignment=”center” custom_margin=”13px||13px|-15px|false|false” custom_margin_tablet=”13px||13px|-15px|false|false” custom_margin_phone=”-68px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”64px||34px|||” border_radii=”on|30px|30px|30px|30px” locked=”off” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”089b05fc-1036-4372-a038-9bc095ac23fc” text_font=”Montserrat|700|||||||” text_text_color=”#000000″ text_font_size=”22px” header_4_font=”–et_global_heading_font|600|||||||” header_4_line_height=”1.2em” custom_margin=”6px||3px||false|false” custom_margin_tablet=”6px||3px||false|false” custom_margin_phone=”-60px||||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”|6px|16px|0px||” text_font_size_tablet=”22px” text_font_size_phone=”18px” text_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_blurb use_icon=”on” font_icon=”||divi||400″ icon_color=”#cf2533″ image_icon_background_color=”#FFFFFF” icon_placement=”left” image_icon_width=”40px” content_max_width=”100%” _builder_version=”4.27.3″ _module_preset=”default” header_font=”Montserrat|600|||||||” header_text_align=”center” header_text_color=”#ce212f” header_font_size=”24px” header_line_height=”1.3em” body_font=”Montserrat||||||||” body_text_color=”#000000″ body_font_size=”16px” body_line_height=”1.4em” background_color=”#FFFFFF” text_orientation=”center” min_height=”79.2px” custom_margin=”2px||2px||true|false” custom_padding=”20px|4px|10px|40px|false|false” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|desktop” animation=”off” header_font_size_tablet=”20px” header_font_size_phone=”16px” header_font_size_last_edited=”on|desktop” body_font_size_tablet=”15px” body_font_size_phone=”14px” body_font_size_last_edited=”on|desktop” border_radii=”on|30px|30px|30px|30px” locked=”off” global_colors_info=”{%22gcid-d7cd5a78-aaef-4f36-82a3-4d3706015cba%22:%91%22link_text_color%22,%22link_text_color%22,%22link_text_color%22,%22link_text_color%22%93,%22gcid-1f1b4e15-7cc6-4e13-8154-74d77a956460%22:%91%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22icon_color%22,%22header_text_color%22%93}” quote_font_size_tablet=”20px” quote_font_size_phone=”16px” quote_font_size_last_edited=”on|desktop”]<\/p>\n The TytoCare device is a medical device that allows video consultations to be carried out through real-time medical observation by FHVC’s multidisciplinary medical team (General and Family Medicine, Internal Medicine, Otorhinolaryngology, among others).<\/p>\n [\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”||divi||400″ icon_color=”#cf2533″ image_icon_background_color=”#FFFFFF” icon_placement=”left” image_icon_width=”40px” content_max_width=”100%” _builder_version=”4.27.3″ _module_preset=”default” header_font=”Montserrat|600|||||||” header_text_align=”center” header_text_color=”#ce212f” header_font_size=”24px” header_line_height=”1.3em” body_font=”Montserrat||||||||” body_text_color=”#000000″ body_font_size=”16px” body_line_height=”1.4em” background_color=”#FFFFFF” text_orientation=”center” custom_margin=”15px||0px||false|false” custom_padding=”10px|4px|10px|40px|false|false” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|desktop” animation=”off” header_font_size_tablet=”20px” header_font_size_phone=”16px” header_font_size_last_edited=”on|desktop” body_font_size_tablet=”15px” body_font_size_phone=”14px” body_font_size_last_edited=”on|desktop” border_radii=”on|30px|30px|30px|30px” locked=”off” global_colors_info=”{%22gcid-d7cd5a78-aaef-4f36-82a3-4d3706015cba%22:%91%22link_text_color%22,%22link_text_color%22,%22link_text_color%22,%22link_text_color%22%93,%22gcid-1f1b4e15-7cc6-4e13-8154-74d77a956460%22:%91%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22icon_color%22,%22header_text_color%22%93}” quote_font_size_tablet=”20px” quote_font_size_phone=”16px” quote_font_size_last_edited=”on|desktop”]<\/p>\n Using the TyroCare device, doctors can examine the heart, lungs, throat, ears, skin, abdomen, heart rate, and body temperature in real time.<\/p>\n [\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”||divi||400″ icon_color=”#cf2533″ image_icon_background_color=”#FFFFFF” icon_placement=”left” image_icon_width=”40px” content_max_width=”100%” _builder_version=”4.27.3″ _module_preset=”default” header_font=”Montserrat|600|||||||” header_text_align=”center” header_text_color=”#ce212f” header_font_size=”24px” header_line_height=”1.3em” body_font=”Montserrat||||||||” body_text_color=”#000000″ body_font_size=”16px” body_line_height=”1.4em” background_color=”#FFFFFF” text_orientation=”center” custom_margin=”||9px||false|false” custom_padding=”30px|40px|10px|40px|false|false” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” custom_padding_last_edited=”on|desktop” animation=”off” header_font_size_tablet=”20px” header_font_size_phone=”16px” header_font_size_last_edited=”on|desktop” body_font_size_tablet=”15px” body_font_size_phone=”14px” body_font_size_last_edited=”on|desktop” border_radii=”on|30px|30px|30px|30px” locked=”off” global_colors_info=”{%22gcid-d7cd5a78-aaef-4f36-82a3-4d3706015cba%22:%91%22link_text_color%22,%22link_text_color%22,%22link_text_color%22,%22link_text_color%22%93,%22gcid-1f1b4e15-7cc6-4e13-8154-74d77a956460%22:%91%22link_text_color%22,%22quote_text_color%22,%22quote_border_color%22,%22icon_color%22,%22header_text_color%22%93}” quote_font_size_tablet=”20px” quote_font_size_phone=”16px” quote_font_size_last_edited=”on|desktop”]<\/p>\n Using advanced technology, take the exam recommended by your doctor in real time. At the end, receive a medical report and, if appropriate, exam requests and prescriptions, all from the comfort of your home.*<\/p>\n <\/p>\n *In certain cases, this service does not replace the need for a subsequent in-person consultation.<\/p>\n [\/et_pb_blurb][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjU3In19@” button_text=”Learn more about the OMR solution” _builder_version=”4.27.4″ _dynamic_attributes=”button_url” _module_preset=”44b734eb-3cf8-464c-bb41-529032545dc6″ custom_button=”on” button_text_size=”16px” button_text_color=”#FFFFFF” button_bg_color=”#ce212f” button_border_color=”RGBA(255,255,255,0)” button_border_radius=”41px” button_letter_spacing=”0em” button_font=”Inter|700|||||||” button_icon=”I||divi||400″ button_on_hover=”off” custom_margin=”10px|||||” custom_padding=”6px|50px|6px|40px|true|false” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.3″ _module_preset=”default” background_color=”#f5f5f5″ custom_padding=”11px|||||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_font=”Montserrat|600|||||||” header_text_color=”#ce212f” header_font_size=”66px” header_2_font=”–et_global_heading_font|700|||||||” header_2_text_color=”#cf2533″ header_2_font_size=”44px” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_accordion open_toggle_text_color=”#000000″ open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” _builder_version=”4.27.4″ _module_preset=”default” toggle_text_color=”#ce212f” toggle_font=”Montserrat|700|||||||” text_orientation=”left” global_colors_info=”{}”][et_pb_accordion_item title=”What is a Video Consultation?” _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n A clinical video consultation is a consultation service provided via video by general practitioners and family doctors, as well as doctors from other specialties and other healthcare professionals, in circumstances that do not require a face-to-face examination. During the video consultation, the client can share additional diagnostic tests and receive prescriptions from their doctor.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How to schedule your video consultation?” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n You can schedule a video consultation in the following ways:<\/p>\n <\/p>\n – In your FHVC Customer Area<\/a>, you can choose the option \u201c24-hour Permanent Service\u201d for Permanent Video Consultation Service or \u201cSchedule Consultation\u201d for Scheduled Consultation Service;<\/p>\n <\/p>\n or<\/p>\n <\/p>\n – Through Customer Support, simply provide our assistants with the necessary information to schedule your consultation by calling 210 495 836 \/ 965 928 746 (call to the national landline network \/ call to the national mobile network) or by email to: apoio.cliente@fh-vc.pt, 24 hours a day, 7 days a week.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How to conduct your video consultation?” _builder_version=”4.27.3″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n After paying for your video consultation, you will receive a confirmation email with some information on how to prepare.<\/p>\n <\/p>\n > See how to access the video consultation without OMR;<\/a><\/p>\n <\/p>\nPriority Video Consultation Service with the option to use the Remote Monitoring Solution (OMR) via the TytoCare device<\/strong><\/h4>\n
Frequently Asked Questions<\/h2>\n